ALL purchases from LADYPCASSO shop are final sale, non-exchangeable, and non-refundable, that includes fine art prints, stickers, original paintings, commissions, accessories, and all other merchandises. However, under these exceptions may apply:
If you receive an item(s) that is defected, bent, or damaged, you may get a free replacement of that same item(s). If this happens in your case, please refer to the Contact Us' tab or email email@example.com with your order #, your first and last name, a photo attachment of the defected item(s), and a brief description of what happened. We'll be more than happy to send you over a free-replacement, no additional shipping costs will be necessary. Thank you.